Return Policy

Dishani Paradise CCTV Trading Company

Return Policy

At Dishani Paradise, we are committed to ensuring your satisfaction with our products. This Return Policy outlines the terms and conditions under which you may return merchandise purchased from our website. Please read this policy carefully before initiating a return.

1. Eligibility for Returns:

1.1. Defective or Damaged Products: You may return products that are defective or damaged upon receipt.

1.2. Incorrect Products: If you receive products different from what you ordered, you are eligible for a return.

2. Initiating a Return:

2.1. Contact Customer Support: To initiate a return, please contact our customer support team at support@snapdealcctv.com within 5 days from the date of delivery.

2.2. Provide Information: Please provide the order number, details about the product you wish to return, and the reason for the return.

3. Return Conditions:

3.1. Original Packaging: Products must be returned in their original packaging, including all accessories and documentation.

3.2. Unused and Unaltered: Returned products must be unused, unaltered, and in the same condition as when you received them.

4. Return Shipping:

4.1. Return Authorization: Once your return is authorized, we will provide you with instructions on how and where to ship the product.

4.2. Shipping Costs: Dishani Paradise will cover the cost of return shipping for defective, damaged, or incorrect products.

5. Refunds:

5.1. Refund Processing: Refunds will be processed promptly upon receiving and inspecting the returned merchandise.

5.2. Original Payment Method: Refunds will be issued to the original payment method used for the purchase.

6. Exceptions:

6.1. Non-Returnable Items: Certain items, such as opened or used products, custom-configured items, and clearance items, may not be eligible for return unless defective.

7. Cancellation of Returns:

7.1. Cancellation by Dishani Paradise: We reserve the right to cancel a return if the product does not meet the conditions outlined in this policy.

8. Contact Information:

8.1. Customer Support: For inquiries or assistance regarding returns, please contact our customer support team at support@snapdealcctv.com.

9. Changes to the Return Policy:

9.1. Updates: Dishani Paradise reserves the right to update or modify this Return Policy at any time. Please check this policy periodically for changes.

By making a purchase on Dishani Paradise’s website, you acknowledge and agree to the terms and conditions of this Return Policy. If you have any questions or concerns, please reach out to our customer support team. Thank you for choosing Dishani Paradise!